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Supporting the humans who provide care
NDIS services depend on people: support workers, coordinators and providers whose work is deeply human. As compliance, documentation and audit requirements grow, ORCA Opti takes on the busywork, capturing evidence and simplifying processes inside your existing Microsoft 365, so your team can focus on people, not paperwork.
The challenge
NDIS providers face growing operational pressure
The Independent Review of the NDIS highlighted rising complexity, inconsistency and administrative burden across the Scheme. That burden now sits alongside care delivery, often pulling time away from participants.
The ORCA Opti NDIS solution
Protect participants. Prove compliance.
ORCA Opti brings your risks, controls and obligations into one living system of record, so your team can focus on care.
Let people focus on care, not compliance
Let people focus on care, not compliance
ORCA Opti embeds compliance and governance into everyday work, so staff don't need to remember what to document or where to store it.
Consistent care across the organisation
Consistent care across the organisation
Approved processes are easy to find and easy to follow, supporting safe, high-quality care across teams, shifts and locations.
Less reliance on key individuals
Less reliance on key individuals
Process and compliance knowledge is captured in structured workflows and guidance, reducing key-person risk and smoothing onboarding.
Audits and reviews without the scramble
Audits and reviews without the scramble
Organised, traceable evidence is maintained as you work, so you can respond to audits confidently without pulling staff away from participants.
How it works
Governed AI and compliance, inside Microsoft 365
The tools your team already uses, with NDIS-aligned guidance and safe, auditable AI built in.
Opti Assist
Opti Assist
Immediate access to approved policies, procedures and NDIS-aligned workflows, with guided support for incidents, verification and certification.
AI Guardian
AI Guardian
Keeps AI use safe and auditable: scanning for PII and sensitive data, and logging every AI action for assurance and NDIA audits.
Built on Microsoft 365
Built on Microsoft 365
Lives inside your existing Microsoft environment. No new systems to learn, no data duplication, and governance aligned to your IT.
Free NDIS Practice Standards check
Work through a guided check with Opti Assist for a snapshot of how your service aligns with the NDIS Practice Standards and Quality and Safeguards expectations.
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